Frequently Asked Questions


Can I claim podiatry using my private health insurance?

Yes. Provided you have the appropriate ancillary/extras cover. If unsure, please contact your health fund to determine your coverage.


What is HICAPS? Do you have HICAPS?

HICAPS allows us to claim your private health fund rebate for you immediately. Therefore you will only have to pay the outstanding gap.


I have a DVA Gold Card. Am I covered?

Yes. If you have a referral from your GP for DVA Podiatry , then there will be no out of pocket expense.


Does Medicare cover podiatry?

Generally speaking - no, although those patients who are on an Enhanced Primary Care Plan (organised by your GP) can pay for their consult upfront and we can claim back through Medicare on your behalf and Medicare will deposit your refund back into your nominated bank account. However this program is only available to those with chronic medical conditions.

If you believe you are eligible, see your GP or call our reception for more information.


Is a referral required?

No, not for private visits. However in certain circumstances, such as for Veteran Affairs or for Medicare rebates, a referral is required.


Are you a Medibank Private Members' Choice provider?

Yes, we are. For more information visit the Medibank Private website

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